What We Do
We are a continuous improvement company that helps our clients solve problems and improve operations. Our approach considers the four inter-related elements of business systems in high hazard industries: Facilities, Processes, Training, and Human Performance. WD Associates provides services ranging from targeting fixes for specific problems to integrated organizational improvements. We are capable of providing services utilizing a variety of options. Work can be performed on a fixed price basis, cost cap with a share the savings option, or strictly time and materials. Our overhead structure allows us to be cost competitive in the staff augmentation arena.
Who We Are
WD Associates was founded in 1993 by a group of highly experienced training, engineering, and operations professionals with a mission to provide the power industry with high quality solutions, personnel to solve problems, and educating professionals at their facilities. The focus of the company is to consistently deliver exceptional customer service and to retain the highest quality employees. Our mission is helping clients to develop and implement sustainable solutions that solve problems, increase productivity, and improve performance.
Successful implementation of the following philosophy ensures that our clients receive the best possible service and support, and has enabled us to become recognized as a provider of high quality services:
- Exceed our employees’ expectations Employees are our only asset, and as such they are treated accordingly. Our fundamental philosophy is to treat our employees fairly and honestly, and foster long-term employee relationships. High levels of employee satisfaction promote exceptional performance, which in turn ensures that we meet or exceed our clients’ expectations.
- Exceed our clients’ expectations through exceptional performance We exceed our clients’ expectations by delivering exceptional services. Our customers are accustomed to being treated with honesty and respect, and receiving the best possible service. We have numerous clients who consider WD Associates as the supplier of choice for the products and services we provide.
- Maintain a competitive overhead structure WD runs our business in a competitive manner with a low overhead structure. This allows us to provide services at a competitive cost to our clients and ensures our continued ability to deliver high quality services to our client for the long-term.
Ask us for a list of references that can attest to the quality of our work and our level of accountability. We will be happy to provide a list for you. We are proud of our reputation and look forward to meeting your challenges!