Performance Improvement and Training Services

Performance Improvement
and Training Services

WD is an industry leader in helping our clients develop and implement effective performance improvement programs. Our services include helping our clients improve training, human performance, assessment, metrics, and trending and analysis of performance.

Performance Improvement and Training

WD Associates provides performance improvement and training services. These include nuclear operations training, performance improvement support, human performance consulting, and assessments.

Whether it is assessing a client’s continuous learning programs, upgrading, or augmenting a client’s staff, WD Associates provides high quality solutions and has achieved industry recognized results.

These services include:
  • Training
  • Human Performance
  • Assessments
  • Metrics development
  • Trending and Analysis

Training

Our experienced instructors and instructional technologists can Analyze, Design, Develop, Implement, and Evaluate (ADDIE) training courses and develop programs that help your employees meet the challenges of today’s business world.

Our staff includes expert instructors with a wide variety of backgrounds and expertise, including:

  • Facility and Plant Operations
  • Maintenance of all disciplines
  • Performance training in leadership, communications, human performance, behavioral observation, and problem solving
Included in these services are:
  • PWR/BWR Nuclear Operator initial and requalification training instructors
    • Senior Reactor Operator
    • Reactor Operator
    • Shift Technical Advisor
    • Equipment Operator
  • PWR/BWR Engineering training instructors
  • Training accreditation assessments
  • Accreditation Self Evaluation Report (ASER) development
  • Program and lesson plan development
  • Simulator support
  • Management skills training

Human Performance

WD staff provide expert services in the area of improving human performance. This includes:

  • Training and mentoring of field personnel on the use of effective techniques to reduce active errors
  • Behavioral Observation Skills Training
  • Coaching of leaders and staff on improving performance
  • Development of leadership and accountability model
  • Developing and implementing effective metrics to measure human performance
  • Analyzing adverse trends in worker errors and performance.

Assessment

WD assists our clients in using effective self-assessments to improve performance of the organization. Our services include program development, training, mentoring, and providing outside expertise to assist in conducting effective self-assessments.


Metrics Development

WD assists our clients in developing meaningful performance indicators that measure true organizational performance and worker behaviors. Our services include assessing desired performance and behaviors, developing indicators, and assisting the organization with implementation.


Trending and Analysis

WD has experts in identifying and analyzing adverse performance trends. Our services include diagnosing performance problems, identifying gaps that are leading to the unwanted performance, developing effective actions to close the gaps, and monitoring to ensure that the actions are successful in fixing the adverse performance.